プライバシーポリシー

Privacy Policy and Website Terms of Use


1. Introduction

This Privacy Policy and Terms of Use (“Policy”) explains how transcosmos Vietnam(“we,” “our,” or “the Company”) collects, uses, stores, and protects personal data provided by users (“you” or “users”) when accessing our website.

By continuing to use this website, you agree to the terms outlined below.

2. Definitions

  • Personal Data: Any information that directly or indirectly identifies an individual, including but not limited to name, email address, IP address, and browsing data.
  • Cookies: Small data files stored on your device to enhance user experience and analyze usage patterns.
  • Users: Any individual accessing or interacting with the website.

3. Types of Data Collected

Depending on how you interact with our website, we may collect the following information:

  • Identification details (e.g., name, email address, phone number
  • Technical data (e.g., IP address, browser type, device type, session data)
  • Behavioral data (e.g., website usage, referral pages, navigation history)
  • Information collected via cookies
  • Data from third-party tools or services where permitted

4. Purpose of Data Collection

We use your personal data for the following legitimate business purposes:

  • To provide and improve our services
  • To personalize your website experience
  • To respond to inquiries or support requests
  • To deliver targeted marketing or promotional content (with your consent)
  • To analyze website traffic and improve performance
  • To comply with legal obligations and protect our rights

5. Use of Cookies

We use cookies and similar technologies to:

  • Save user preferences and improve functionality
  • Analyze site traffic and usage patterns
  • Deliver personalized advertising and remarketing campaigns (if applicable)

You may disable cookies through your browser settings; however, this may limit your ability to use certain features on the site.

6. Sharing of Data

We may share your data under the following circumstances:

  • With trusted third-party service providers for website hosting, analytics, or customer service
  • With regulatory authorities or legal institutions if required by law
  • With business partners (only with your prior consent)
  • Within affiliated companies or subsidiaries (if applicable)

We do not sell or rent personal data to third parties.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with applicable laws. Once the data is no longer required, we will securely delete or anonymize it.

9. Your Rights

You have the following rights regarding your personal data:

  • Right to access your data
  • Right to request correction or deletion
  • Right to withdraw consent at any time
  • Right to restrict or object to processing
  • Right to data portability (where applicable)
  • Right to file a complaint with a data protection authority

To exercise these rights, please contact us via the information provided in Section 12.

10. International Data Transfers

If data must be transferred outside of Vietnam or your country of residence, we will ensure adequate protection is in place, in accordance with applicable data protection laws.

11. Updates to This Policy

We reserve the right to update this Policy at any time. Updates will be posted on this page with a revised effective date. We encourage users to review the Policy periodically.

12. Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact:

  • Company: transcosmos Vietnam
  • Address: 8th and 10th floors, SCETPA Building, 19A Cong Hoa Street, Bay Hien Ward, Ho Chi Minh City, Vietnam
  • Email: dm.consult@trans-cosmos.com.vn
  • Phone: 0981 889 170